Frequently asked questions

With Beelinguapp you can practice your language skills by reading and listening to stories, articles and songs on your Android phone, your iPhone or your tablet.

You can choose the texts which interest you the most from a diversified library containing adventure stories, classics, fairy tales and stories for children, as well as articles about science, technology, culture and similar content. You will also find useful conversations you may need when travelling to another country and connecting with locals.

If you want to intensify your learning experience, we can recommend you to take advantage of the following options:

• You can filter the texts by level of difficulty, in order to practice with the content that best fits your competence
• You can select a specific content category, or more than one, to immediately see the content you are interested in
• For each text you read you have the possibility to add vocabulary you want to memorize to a glossary, to make it easier for you to review that vocabulary
• Use our Flashcards game to play with your glossary words and memorize them in an easy and fun way
• See the translation of a specific word or phrase and listen to it by selecting it through a long click
• Hide the translation of a text and read it only in your target language once you feel confident enough
• Test your comprehension by answering questions about the content you read at the end of a text

With Beelinguapp you can learn completely for free by reading and listening to our unlocked stories, news and practicing your vocabulary with our Glossary and Flashcards game.

We also offer a premium subscription with even more content and the benefit to use the app without ads and to study multiple languages.

Once you open a text it will be downloaded and saved under “Downloaded” in the “Favorites” section (tab bar at the bottom of the main screen). You can read all downloaded texts without being connected to the Internet.

You can enable or disable the dark mode for the reading view by clicking on the corresponding icon in the upper right-hand corner.

The language can be changed under "Settings" in the "More" section (tab bar at the bottom of the main screen). To change language at any time you need a premium subscription. With the free version you have the possibility to switch to a different language only during the first 30 minutes after starting to use the app.

To change the speed please click on the corresponding icon in the upper right corner of the reading view and select the desired option from the dialogue.

In the glossary you can save all the vocabulary that is important for you, in order to review and learn it more easily. Especially the Flashcards are a great help in memorizing new words.You can listen to the word on each card, see its translation on the back side by clicking on the card and even test your pronunciation by keeping pressed the microphone button and pronouncing the word.

The glossary can be accessed through the Favorites section on the main screen, or from the reading view of each story (icon in the upper right-hand corner). Once you are inside the glossary you will see the Flashcards symbol. Just click on it to start playing with your glossary words as flashcards.

You can add a text to your Favorites by clicking on the Heart icon you will see below each text in the library. You can then go to the "Favorites" section (tab bar at the bottom of the main screen) to see all the texts you added to your list.

If you are not logged in already, to sign up please go to the “More” section (tab bar at the bottom of the main screen) and open the drop down menu in the upper right-hand corner. Currently the only options to log in are Google, Facebook and Apple ID.

If you want to delete your account please kindly send us an email to feedback@beelinguapp.com.

Beelinguapp Premium includes the following benefits:

• Unlock every piece of content (stories, news, music) on Beelinguapp
• Change target and reference language
• No ads

To subscribe to Beelinguapp Premium find the option in the “More” section.

You can cancel your subscription at any time.

Payments are handled by Google Play and Apple.In case of any issues regarding the payment we recommend you to contact Google Play or Apple, depending on the device where you made your purchase. If you still have further questions or doubts please send us an email to feedback@beelinguapp.com.

If you purchased a premium subscription and it is not working, please make sure that you are logged in with the correct account (email address and Google or Facebook, or Apple ID if you are using an iPhone). If you have done everything right and you still cannot use premium, please send us an email to feedback@beelinguapp.com. We will help you fix this immediately.

Once you purchase a premium subscription you can use it on different devices. You just have to log in with the same account. In case of any questions or doubts please contact us at feedback@beelinguapp.com.

If you activated a premium subscription for your account, but you want to use Beelinguapp with a different account please write us to feedback@beelinguapp.com. We will help you fix this, so that you can continue using your premium subscription.

If you subscribed in the Play Store (Android) or App Store (iPhone)

If you subscribed through any other method or website:

In the email you received from the provider when you subscribed you will find instructions to unsubscribe.

If you cannot find this information, please write us at contact@beelinguapp.com and we can help you.

If you subscribed in the Play Store (Android) or App Store (iPhone)

If you want a refund for your premium subscription please kindly contact Google Play or Apple, depending on the device where you made your purchase. They will evaluate your request and inform you about the possibility of a refund.

If you subscribed through any other method or website:

In the email you received from the provider when you subscribed you will find instructions to request a refund, if applicable.

If you cannot find this information, please write us at contact@beelinguapp.com and, if you are selectable for a refund, we can help you.

The fastest way to inform us about any kind of issue and to get that issue solved is by sending us an email to feedback@beelinguapp.com.

If you notice a mistake or any other type of problem in a specific text you can also report it through the report error feature. In the reading view just click on the corresponding icon in the upper right-hand corner.